Most people open this page because something has shifted — a session ran longer than planned, a deposit felt automatic rather than deliberate, or a win felt more like relief than fun. That shift is worth paying attention to, and this page is here to help you do that. Visit Simppeli any time to access your account settings and the tools described below.
Why responsible gambling matters
Gambling is entertainment. When it stops feeling that way — when a loss triggers urgency rather than indifference, or when a win prompts an immediate desire to keep going rather than to stop — the experience has changed character. Most people gamble without problems; for a minority, the pattern escalates in ways that are hard to notice from the inside.
The tools and resources on this page exist because catching a problem early is far easier than recovering from a deep one. None of them require a crisis to use.
Signs gambling is getting out of hand
These are behaviours worth taking seriously, not as a diagnosis but as a prompt to pause:
- Chasing losses — depositing again specifically to win back what you just lost
- Gambling with money set aside for rent, bills or food
- Hiding gambling activity from family or friends
- Feeling anxious, irritable or low when you are not gambling
- Spending more time than intended on each session, repeatedly
- Borrowing money to gamble, or using credit you had not planned to
One of these on one occasion is not a pattern. Several of them, recurring, is a reason to act.
Questions worth asking yourself
Answer honestly — nobody else sees your responses:
- Have you gambled more than you intended to in the last month?
- Have you ever lied to someone about how much you gambled or spent?
- Have you missed work, study or a family commitment because of gambling?
- Have you gambled to escape stress, anxiety or low mood?
- After a losing session, have you returned to win back the money?
- Have you ever felt you needed to gamble with larger amounts to get the same feeling?
- Has someone close to you raised concerns about your gambling?
- Have you tried to cut down and found it harder than expected?
Two or more "yes" answers is a signal worth acting on. The organisations listed below are trained for exactly this conversation.
Simppeli's control tools
We link to Gamblingtherapy.org directly from within the platform — a free, confidential service offering online support, forums and one-to-one chat. If you want to discuss limits, take a break or close your account, reach our team at [email protected] and we will work through the options with you.
A loyalty points balance can be reset if an account is inactive for 30 days — that reset policy is intentional, designed to reduce the pull of accumulated rewards when a player has stepped away.
Practical limits that work
These are straightforward steps that reduce the risk of a session escalating:
- Set a fixed amount before you open the site — not a range, a number — and treat it as spent the moment you deposit it.
- Use a separate payment method for gambling only, so the total spent in a month is visible at a glance.
- Set a time limit before you start, and keep a device clock or alarm visible during play.
- Never gamble when tired, stressed or under the influence of alcohol — decision-making is measurably worse in all three states.
- Take regular breaks during sessions, not just between them.
Where to get help in the UK
Every organisation below provides free support — none requires you to have reached a crisis point before calling or clicking:
- GamCare — National Gambling Helpline: 0808 8020 133 (free, 24 hours a day, 7 days a week). Counselling, a moderated forum and a live chat service.
- BeGambleAware — information, self-assessment tools and referrals to treatment services across the UK.
- GamStop — free national self-exclusion scheme. Registering with GamStop restricts your access to all UK-licensed gambling sites, not just one.
- Gordon Moody — residential and online treatment programmes for people with serious gambling problems.
Blocking software
Gamban blocks access to gambling sites and apps across every device where it is installed — it is one of the most thorough tools available and costs a small annual fee. BetBlocker is free, covers multiple platforms simultaneously, and takes about two minutes to set up. Both work alongside self-exclusion rather than instead of it.
Protecting minors
Access to Simppeli is restricted to persons aged 18+. If you share a device with anyone under 18, parental-control software adds a meaningful layer of protection — Net Nanny and Qustodio both allow you to block gambling-related content across all browsers and applications on a shared machine. A conversation about why these restrictions exist is also worthwhile; supervision alone is not a substitute for understanding.
If you have concerns about a young person's gambling, GamCare's helpline (0808 8020 133) can advise.
For any questions about your account or the tools available, write to us at [email protected]. Gambling should be entertainment, not a chore.
This site is for players aged 18 and over (18+) only. If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.
Last updated: